In this statement you can read how we handle your privacy at Gruppespill.com.
First and foremost, we at Gruppespill.com want to make people happy with our games. Our motto is a 100% satisfaction guarantee. If you are not satisfied, you will get your money back. And that also applies to how we handle personal data. If you are not satisfied, please let us know and we will adjust it immediately.
Gruppespill.com requests and processes personal data from its customers, prospects and other contact persons. We do this to be able to help you in the best possible way. We handle this data very carefully. You can read in this privacy statement which data we request, why and how we handle it,
Who are we?
Gruppespill.com is a website owned by Anderzzz VOF. Gruppespill.com is based in Zwolle and is a provider of games for groups of people. We are responsible for processing your personal data as shown in this statement.
Use of personal data
We process your personal data when you buy a game from us, or register for one of our activities or products (e.g. free e-books or the online pub quiz) and/or because you provide this data to us yourself. We only use the data that is directly transmitted by you. Below is an overview of the personal data we may process. Of course, this depends on which product or activity you get from us:
- First and last name
- Email address
- IP address
- Location details
- Data about your activities and purchases on our website
- Browser data
- Contact history
- For business customers: company name, address, postal code and place, VAT number
- Payment method
Other data that you actively provide yourself, for example when registering on our website, via social media, email or by phone.
Which personal data for which purpose?
We process personal data for the following purposes:
Customer contact via website and telephone (Whatsapp).
Customer contact is important to us. We are available 24/7 and will provide you with an answer as soon as possible. This can be done via the contact form on our website, by phone (WhatsApp), Facebook Messenger or by e-mail. If you respond via the contact form, we automatically save this information on our website.
Publications and reviews
We are curious what our customers think of the games. You can leave these reviews on our website, via e-mail or on our social media channels. If you leave a review on our website, you will only see your first name with the review. We do ask you for an email address, but we do not show it.
We use Google to advertise our games and to track visits to our website. In doing so, we use analytical cookies to enable us to view website statistics properly.
You will come across us on various social media. On Facebook, Instagram, Pinterest and LinkedIn.
On Facebook, we use a pixel. This pixel allows us to adapt the content of our posts to your preferences and also allows our website to analyse visits better. We use 'custom audiences', using anonymised email addresses to create target groups.
Rights of data subjects
Under the AVG (GDPR) everyone has a number of rights. We try to comply with these as well and carefully as possible. If you have any questions about this or would like to exercise your rights, please contact firstname.lastname@example.org
Information and review: You can see what personal data we process about you. In doing so, we will let you know why and where we keep this data.
Finally, it is possible to:
Sharing personal data
We do not share personal data to third parties unless it is necessary for our business operations and to comply with legal obligations.
We use the following suppliers who process personal data. Processing agreements are in place with these suppliers: Mailblue, WordPress, Thrives, Webinargeek, Facebook, Google.
We have taken the following measures to secure your personal data:
1. Our server and devices are equipped with up-to-date security software, such as a virus scanner and firewall.
2. We only send your data via secure internet connections (SSL) . You can tell this by the address bar 'https' and the padlock.
We have different cookies: